Shipping & pickup

Pallets ready in under 24 hours.

Pick up in West Park, Florida or let us ship worldwide with the carriers you already trust.

Domestic shipping

We ship anywhere in the United States with more than 20 of the largest US carriers, including LTL and full-truckload freight for pallets and parcel service for smaller cases. Freight is quoted on your invoice before you pay; you can also send your own carrier.

International shipping

We ship worldwide and provide commercial invoices and packing lists for customs. We work with your freight forwarder or arrange air and ocean freight on request. Duties, taxes and import permits are the buyer's responsibility.

Pickup

Pickup is available at 2220 SW 58th Way, West Park, FL 33023, by appointment, once your invoice is paid. Bring a copy of the invoice and a photo ID. Loading dock and forklift on site for pallet pickups.

Timing

  • Most orders leave within one business day of cleared payment.
  • Pallets are built and wrapped in under 24 hours.
  • Tracking or BOL is sent to your email and shows in your buyer portal.

Payment

Wire transfer after the final invoice is issued. No stock is reserved until the invoice is confirmed. Bank details are shared only through your buyer portal, never by email or message.

Damages and claims

All accepted sales are final. Inspect goods on delivery or at pickup. Carrier damage is claimed with the carrier and we help with photos and paperwork. Read the full sales and pickup policy.